Introduction
Welcome to DocTrans. We are committed to protecting your privacy and ensuring the security of your documents. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered document translation service.
Information We Collect
Documents and Files
When you use our service, we temporarily process the documents you upload for translation purposes. This includes:
- Original document files (PDF, DOCX, PPTX, TXT, Markdown)
- Translated document files
- Document metadata (file names, file types, file sizes)
Usage Information
We may collect information about how you interact with our service, including:
- Translation requests (source and target languages)
- Translation history within your current session
- Technical information (browser type, IP address, timestamps)
How We Use Your Information
We use the collected information solely for the following purposes:
- Processing and delivering translation services
- Improving translation quality and service performance
- Maintaining service security and preventing abuse
- Analyzing usage patterns to enhance user experience
Data Security and Retention
Automatic Deletion
Your privacy and security are our top priorities. All uploaded documents and translated files are automatically deleted from our servers immediately after the translation is completed and delivered to you. We do not retain copies of your documents.
Security Measures
We implement industry-standard security measures to protect your data during processing, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure cloud storage during active translation
- Access controls and monitoring
- Regular security audits
Third-Party Services
Our translation service uses AI language models provided by trusted third-party services. These services may process your documents to generate translations. We only work with providers that maintain strict data protection standards and do not use your data for training purposes.
Cookies and Tracking
We use minimal cookies and local storage for essential functionality, such as:
- Maintaining your session during translation
- Storing your translation history temporarily in your browser
- Remembering your language preferences
We do not use advertising cookies or track you across other websites.
Your Rights
You have the right to:
- Access information about how your data is processed
- Request deletion of any personal information we may have (though we automatically delete documents)
- Opt-out of optional data collection
- Withdraw consent at any time
Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify users of any material changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our support channels.